What do I need to do?
Please select or enter your title for our records. This will not be printed on your card.
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 19
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
You must enter your forename which will be printed on your card.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 35
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Please enter your middle initials. These will not be printed on your card but are stored to help the council identify your record.
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 35
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
You must enter your surname which will be printed on your card.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 35
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
This is how your name will be displayed on your card
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 70
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Please enter your date of birth in the format dd mm yyyy. This information will be used to check your eligibility for age connected services and for statistical reports. It will not be printed on your card unless you are under 26 years of age and have requested a proof of age card.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 19
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Select your gender
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 6
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Please enter your email address. For speed and convenience, the e+ team uses email to contact cardholders where possible. By entering your email address you are consenting to the e+ team using this cost effective contact method.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 50
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Please enter your home telephone number including the dialling code. The e+ team may use this number to contact you in relation to your e+ card or account, or to assist with a query which cannot be answered by email.
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 16
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Please enter your mobile telephone number. The e+ team may use this number to contact you in relation to your e+ card or account, or to assist with a query which cannot be answered by email.
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 16
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
If you would like us to be able to contact you during working hours, please enter your work telephone number including the dialling code. The e+ team may use this number to contact you in relation to your e+ card or account, or to assist with a query which cannot be answered by email.
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 16
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
Please choose a password which is easy for you to recall but not for others to guess. Your password cannot be longer than 25 characters. If you forget this password you can reset it using the "forgotten password" facility on this site. Please note you must supply an email address to use the "forgotten password" facility.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 25
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
The e+ Programme uses a single enrolment scheme across all its services. Once you complete this application it will be possible for council staff to access the data you have provided (e.g. if you choose to add or remove services or need to change your details). Using your e+ card number and password you will be able to view your personal details online at any time and change certain information yourself, such as your password. Staff across the scheme will be able to amend your address details or service preferences when you request this.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 1
Who will see this information?
Public servants involved in delivering the services you have requested. Contact the scheme for further information.
Why do they need to see it?
The data may be distributed to other organisations involved in the delivery of services you have requested. If you have given your express permission, the data may also be passed to sources outside of the card scheme.
What will it be used for?
So they can assist you with any queries you may have and facilitate the delivery of the services you have requested.
When will it be deleted?
As soon as the service that requires it is removed from your requests.

What do I need to do?
A flag on the card which indicates whether the person's date of birth was verified during the enrolment process
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 2
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 30
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
The date the photograph was last updated.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 10
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 34
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 19
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 30
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 34
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
The date the record was last updated
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 10
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
Whether this person can use the online card renew facility when their card expires. This field will be automatically set during the enrolment process.
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 6
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 5
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 19
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
System generated membership price level / code
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 25
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 18
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 100
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
No help available for this field
Is this information mandatory?
No
What is the maximum amount I can enter?
Maximum allowed field length is 3
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
ITSO Shell Reference Number
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 18
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.

What do I need to do?
The expiry date for the citizen's card if it is never used
Is this information mandatory?
Yes
What is the maximum amount I can enter?
Maximum allowed field length is 19
Who will see this information?
No data protection information available for this field.
Why do they need to see it?
No data protection information available for this field.
What will it be used for?
No data protection information available for this field.
When will it be deleted?
No data protection information available for this field.