Contact details can be found here
It is possible to partially enrol online. Your personal information and the choice of the services you wish to use can be selected from the Apply Online link.
To complete the process, you will need to attend one of the sites listed below* where your photograph will be taken by a member of staff and your personal details will be checked against your verifying documents.
Yes. Non residents who work or study in the borough or visit regularly are eligible to apply for e+ cards.
All the personal information about you, which you have supplied to join the e+ scheme, will be stored safely in a database owned and managed by Bracknell Forest Council. As more applications are added to your e+ card you will only need to supply information relevant to that application and not all your personal details again.
The Borough Council takes its duties under the Data Protection Act very seriously and it will ensure all personal information it holds will be properly protected in accordance with the Data Protection Act.
For more information about how to check the information the council holds about you, see the leaflet ‘Personal Information Your Right to Know’ which is available from any Bracknell Forest library or council office reception.
A smart card is much harder to copy than the magnetic strip cards we are all familiar with (i.e. credit/debit cards). The type of smartcard chip Bracknell Forest Council uses is very secure. It combines the security features required for encoding information safely in bank cards with the convenience. The microchip contains complex security modules, which are virtually impossible to decode.
Your card should be received within 5 working days of the date your application is completed.
If you lose your e+ card, we can replace it for a £7 fee.
You may be able to order a replacement by telephoning customer services on 0845 601 1632 if:
However, we will need you to call in to an e+ site in person if:
If so, please bring any necessary proof documents with you and pay the £7 fee at the site you visit.
If your card has been stolen and you have an official crime number we will replace your e+ card free of charge.
The Bracknell Forest Council data protection policy can be viewed hereBack to Menu