If you lose your e+ card, we can replace it for a £5 fee.
You may be able to order a replacement by telephoning customer services on 0845 601 1632 if:
However, we will need you to call in to an e+ site in person if:
If so, please bring any necessary proof documents with you and pay the £5 fee at the site you visit.
If your card has been stolen and you have an official crime number we will replace your e+ card free of charge.